We don’t charge you anything to move your Australia Broadband service to a new address.
Does Australia Broadband charge any connection or installation fees to connect my new address?
No, Australia Broadband does not charge any activation or setup fees and standard NBN Co installation at your new address will be completed at no cost to you.
Does the NBN Co charge any connection or installation fees to connect my new address?
A small number of homes may be subject to an NBN Co Non-Standard Installation or a NBN Co New Development Charge of $300. If your new address is subject to any of these NBN Co charges, we’ll let you know before the installation and get your permission before you’re charged.
NBN Co charges are charged by the NBN Co Ltd and not Australia Broadband. If you give permission to go ahead with the NBN Co non-standard or new development installation, Australia Broadband will pass this NBN Co charge onto to you at cost.