Quick answer: If you need support, simply login to Australia Broadband Online and head to Support (email icon). This will display our 24/7 Online Help & Support centre.
Access our Help & Support Centre on Australia Broadband Online
Login to Australia Broadband Online and head to Support. This will display our 24/7 Online Help & Support centre where you will find useful articles, guides and information on Billing & Accounts, Connecting to the NBN, Setting up your NBN connection, Troubleshooting and much more.
You can search our Help & Support Centre by typing in the topic or specific question you need answered (or helped with). You can also contact Australia Broadband by clicking on Contact Support.